Return & Refund

 

At Special Kits, we want you to shop with confidence. This Returns & Refund Policy explains how to return items, request exchanges, and receive refunds.

Return Window

We accept returns within 30 days of delivery. Returns are accepted for both defective and non-defective items. No restocking fees apply, and there are no final sale items.

Return Method

Return shipping is free. You will receive a downloadable return label to print and attach to your package. Returns should be sent via the designated mail method indicated in your return instructions.

Exchanges

Exchanges are accepted within the 30-day return window. Contact our support team via email or live chat to arrange an exchange.

Refunds

Refunds are processed within 1 business day after your return is received and inspected. Please allow up to 7 working days for the refund to appear on your statement.

Business Contact Information

Store Name: Special Kits

Business Address: 87 Homefarm Rd, London, W7 1NL, United Kingdom

Email: support@specialkits.co.uk

Shipping Area: United Kingdom only

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