Menu
Your cart

Terms of Service

Overview
This website is operated by Special Kits. Throughout the site, the terms “we,” “us,” and “our” refer to Special Kits. We offer this website, including all information, tools, and services available, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein. These Terms apply to all users, including browsers, vendors, customers, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree, you may not use our services. Any new features or tools added will also be subject to these Terms. We reserve the right to update these Terms at any time; your continued use constitutes acceptance of any changes.

1. Online Store Terms

  • By agreeing to these Terms, you confirm that you are at least the age of majority in your country or have parental/guardian consent.

  • You may not use our products for illegal or unauthorized purposes.

  • Transmission of malicious code, viruses, or destructive software is strictly prohibited.

  • Violations of these Terms may result in termination of your access.

2. General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Your content (excluding payment info) may be transferred unencrypted; payment information is always encrypted via PayPal.

  • You may not reproduce, copy, sell, or exploit any portion of our Service without express written permission.

3. Accuracy of Information

  • We make every effort to ensure the accuracy of our site information but are not responsible for inaccuracies, incompleteness, or outdated content.

  • Content is for general information purposes only.

4. Modifications to Service & Prices

  • Prices for products are subject to change without notice.

  • We may modify or discontinue any part of the Service without notice and are not liable for such changes.

5. Products & Services

  • Our sport shirts are sold exclusively online within the United Kingdom.

  • We make every effort to display product images and colors accurately but cannot guarantee exact matches due to screen variations.

  • Product quantities may be limited and are subject to our Return & Refund Policy.

6. Billing & Account Information

  • We reserve the right to refuse or cancel any order.

  • We may limit quantities purchased per person, household, or order.

  • You agree to provide accurate, complete, and up-to-date information for all purchases.

7. Shipping & Delivery

  • Carrier: Royal Mail

  • Delivery Time: 2–4 business days within the UK

  • Handling Time: 1–2 business days

  • Order Cut-Off: 2:00 PM GMT (Monday–Friday)

  • Shipping Restrictions: We only ship to addresses within the United Kingdom

8. Returns & Exchanges

  • Return Window: 30 days from delivery

  • Eligible Items: Both defective and non-defective products

  • Return Method: By mail with a downloadable, free return label

  • Restocking Fee: None

  • Exchanges: Accepted

  • Refund Timeframe: Processed within 7 business days of receiving the returned item

Full details are in our Return & Refund Policy.

9. Prohibited Uses
Using the site for unlawful purposes, violating intellectual property rights, harassment, discrimination, uploading malicious code, collecting personal data without consent, or interfering with site security is prohibited.

10. Disclaimer of Warranties & Limitation of Liability

  • Our services and products are provided “as is” without warranties.

  • Special Kits is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

11. Indemnification
You agree to indemnify and hold Special Kits, its owners, employees, and affiliates harmless from any claims arising from your breach of these Terms or violation of laws.

12. Termination

  • These Terms remain in effect until terminated by either you or us.

  • Violations of these Terms may result in immediate termination of access.

13. Governing Law
These Terms are governed by the laws of the United Kingdom.

14. Contact Information

Business Name: Special Kits
Address: 87 Homefarm Rd, London, W7 1NL, United Kingdom
Email (Preferred Contact): support@specialkits.co.uk
Phone: +44 7815 734510
Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT)

Satisfaction guaranteed

Easy Returns

Fast shipping